Our Mission

We help organizations improve their business results through telecommunication knowledge, refined systems and methods, reduced operating costs and tighter management controls.  We have a strong specialty in web site development and management, small business coaching, telecommunications and credit/debit card processing solutions.

Primary Services

   WEB SITE DEVELOPMENT & MANAGEMENT:

• Web Site Development & Management
• Click on: Web Services & Sites Developed

   BUSINESS COACHING SERVICES:

• Small Business Coaching (efficiency, promotion, profit improvement, sounding board)
• Mediation, Arbitration & Expert Witness Services
• For more details on these services, click on: Coach

   TELECOM SERVICES:

• Telecom Needs Analysis, Planning, Design, Specifications & Procurement Management
• Telecom Installation Supervision & System Fine-Tuning
• Traffic Analysis and Network Design (trunks, circuits)
• Call Flow Improvement
• Telecom Management Controls
• Telecom Books & Seminars
• For more details on these services, click on: Telecom Services

  MERCHANT CREDIT/DEBIT CARD PROCESSING SOLUTIONS:

• Availability of negotiated group processing rates & terms for cost-effective credit/debit card service
• Assistance with purchase and installation of terminals, card readers, receipt printers and processing software
• Integration of card processing solutions with web based shopping cart applications.  Click on Web

Company Profile

We are small business specialists.

Our services are provided on a retainer or hourly fee (plus out-of-pocket expenses) basis for traditional consulting services. Certain cost reduction projects can be conducted on a contingent fee basis.

Our founder and principal is George Cofran, who has 30 years experience in the telecom and information technology industries, and working with small businesses. He has a BSEE degree (computer science major) from Purdue University and an MBA from Dartmouth College. See Cofran Resume for more details.

For the past several years, George Cofran has operated as a sole practitioner.

Known by the acronym "CAI" to many, we are a privately held, Texas corporation chartered in 1977. Celebrating our 30th year in business!

Member, Johnson City Chamber of Commerce.