Cofran & Associates, Inc.

Technology & Business Specialists

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COFRAN'S LD BOOK




CONTENTS OF COFRAN'S BOOK:

"TECHNOLOGY OF LONG DISTANCE SERVICES
IN THE TELECOMMUNICATIONS MARKETPLACE"

By George L. Cofran, BSEE, MBA



TABLE OF CONTENTS

PREFACE

ABOUT THE FIRM AND AUTHOR

TABLE OF CONTENTS

INTRODUCTION

CHAPTER 1 - BASIC BUILDING BLOCKS

A) CARRIERS, PARTICIPANTS & THE PUBLIC TELEPHONE NETWORK

B) LATA AREAS AND EQUAL ACCESS TO LD CARRIERS

C) FEATURE GROUP ACCESS AND DESIGNATIONS

D) TYPES OF CARRIER CIRCUITS AND MEDIA

E) NUMBERING PLANS FOR ACCESS

F) DISTINCTIONS BETWEEN PROVIDERS, SELLERS & INFLUENCES

CHAPTER 2 - CUSTOMER ACCESS METHODS, CALL CONTROL & PORT REQUIREMENTS

A) SWITCHED VS DEDICATED ACCESS FOR LD CALL ORIGINATION

B) CALL TERMINATION

C) SPECIAL DIALING TECHNIQUES

D) ANSWER SUPERVISION, CALL TIMING, & ROUNDING ACCURACY

E) PRIVATE NETWORK ARRANGEMENTS

F) SIGNALING ARRANGEMENTS

G) CUSTOMER PORT REQUIREMENTS

CHAPTER 3 - RELATED LD SERVICES

A) INTERNATIONAL ACCESS

B) 800 IN-WATS SERVICES

C) TRAVEL CARD SERVICES

D) OPERATOR SERVICE PROVIDERS

E) 900 AND 976 "DIAL-IT" SERVICES

F) PAYPHONE ACCESS

G) IN-FLIGHT ACCESS

H) CELLULAR PHONE ACCESS

CHAPTER 4 - DATA COMMUNICATION SERVICES

A) DATA LINES

B) ANALOG vs. DIGITAL

C) PROTOCOLS

D) A FEW DEFINITIONS

E) LATEST DIGITAL TRANSMISSION TECHNIQUES

CHAPTER 5 - MISCELLANEOUS TECHNICAL BACKGROUND

A) TRAFFIC ANALYSIS AND GRADE OF SERVICE

B) CALL MANAGEMENT REPORTS

C) PROJECT AND AUTHORIZATION CODES

D) BEATING THE SYSTEM

E) BELL AND DIVESTITURE

EXHIBITS

1) NUMBERING PLAN SUMMARY

2) AREA CODES AND STATES

3) COUNTRY CODES

4) CALL ROUNDING ERRORS

5) HOW TO SELECT A LONG DISTANCE CARRIER


PREFACE TO FIRST EDITION

This book presents a thorough introduction to the rapidly evolving arena of long distance services in the US. The material is suitable in scope and depth for office administrators and telecommunication managers, employees and agents of LD carriers, interconnect equipment employees, and college students. This is a practical guide emphasizing definitions, interpretation and hints to understanding and working with the technology of these services, and is the foundation for a series of seminars and workshops for the same audience. This book is not an engineering manual or a catalog of carrier-specific products and services.

We intend to update this work occasionally as changes occur in the technology and marketplace, so we welcome your detailed comments and suggestions. Those interested in our seminars on this subject should contact us at the above address. We welcome your inquiries.




Published: May 1, 1997

We welcome your inquiries and orders for the full book. It is available with single user license as a MS Word document.

Published By and Copyright @ 1997 By COFRAN & ASSOCIATES, INC.

Price: $29.00 on digital basis, downloadable via a link we will send you by email.

To order, send a check for a total of $29.00, made payable to Cofran & Associates, Inc, at 9242 RR-1320, Johnson City, TX 78636. PayPal payment method is also available by sending payment to account: georgecofran@cofran.com. Include your email address and indication of which book you are ordering.



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